Shipping & Delivery

We are here to help you!
How long it takes for my order to arrive?

Orders received before 16:00 will be sent the some day, The delivery time is then 1-3 working days depending on location.

we send the packaging from our warehouses, The delivery time is gaverned by which country you live in.

What is the shipping cost?

Shipping is free, we send all our shipments with post Nord.

When will my order arrive?

Once your order has been shipped, We will immediately senfd you an email with a tracking number. You can use this number to track your order and to know exactly when it will arrive.

If you have not received this email us at info@larochechocolate.com

What is your returns policy?

We offer 7-days after delivery hassle-free return for your items.
The item/s must be in original condition. Item/s must not have been used in any way. Unfortunately, we
cannot accept any returns that do not meet above requirements.

larochechocolate.com offers a full refund (item price excluding original shipping cost).
All returns must be sent to our warehouses in the United States and Europe. However, the address where
you should send the return will be sent to you when you contact us for a return at info@larochechocolate.com

How do I request a return?

To initiate a return, simply email us at info@larochechocolate.com using the same e-mail address you used to order
the item. We will send you the address you need to use to send back the items.
Once we receive the items, you will receive your refund (item price excluding original shipping cost).
larochechocolate.com cannot be held liable for the loss of the items during the return process. We recommend using
a registered post service to return goods, and keeping a record of the tracking details.

What happens if the item i received is damaged or faulty?

We always work hard to ensure that all goods are of the highest quality and garanteeour customers one

good brand experience but if you have a problem with a faully or damaged item, please email us at info@larochechocolate.com so that we can review the case as soon as possible and find the best solution for you.